Does the diagnosis cost anything?
No. It is 30 minutes at no cost and with no commitment. It is not a sales call in disguise: at the end we hand you the map of what can be automated in your operation even if you decide not to work with us or to build it with your own team. The only thing we ask is that someone who can decide on the operation joins the call.
What do I need to have ready for the meeting?
Nothing prepared. It helps a lot if you arrive knowing which channels your customers write to, how many enquiries you get in a normal week and which questions you repeat the most. If you have screenshots of real WhatsApp or Instagram conversations, even better: five or ten examples are enough to see your support pattern.
How long does it take to implement an agent?
It depends on the scope we agree on. An agent that handles support and captures leads with your business information is usually running within a few weeks of the proposal being approved. Projects that also integrate a calendar, a CRM or payment confirmation take longer, and in that case we split them into stages so the first one is already producing while we build the rest.
Does it work with WhatsApp and Instagram?
Yes. The agents run on WhatsApp, Instagram, Messenger, TikTok and the chat on your website, and all of them share the same brain: the same information, the same rules and the same tone. We can also have them write to your Google Calendar, your spreadsheet or your CRM so the record does not depend on someone copying data by hand.
What happens after the diagnosis?
If there is a fit, we send you a proposal with scope, timeline and a closed price. Once approved we build, connect and test the agent against your real operation, with progress you can review every week. When it goes live we train your team, and from then on you get a report every two weeks with what the agent handled, the leads it captured and the support time it covered.
Do you work with clients outside Peru?
Yes. We operate from Lima and work with clients in other countries in the region, and in English when needed. The whole project runs remotely: the diagnosis, the build and the support afterwards. The only things we adjust per country are the language of the agent, the time zone of the reports and the data protection rules that apply.